Privacy Policy

We collect information you provide directly to us, such as:

• Account Information: Name, email address, mobile number, class level, board type
• Educational Data: Questions asked, subjects studied, learning progress
• Usage Information: How you interact with our app, features used, time spent
• Device Information: Device type, operating system, app version
• Communications: Messages sent to our support team

We do not collect financial data.

We use your information to:

• Provide AI tutoring services and personalized learning experiences
• Improve our AI models and educational content
• Send important updates about your account and our services
• Provide customer support and respond to your inquiries
• Analyze app usage to enhance user experience
• Ensure platform security and prevent misuse
• Send promotional content (only with your consent)

We never sell your personal information to third parties.

We may share your information in limited circumstances:

• Service Providers: Trusted partners who help us operate our services (cloud storage, analytics)
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect the rights, property, or safety of our users
• Business Transfers: In case of merger, acquisition, or sale of assets

We ensure all third parties maintain appropriate data protection standards and use your information only for specified purposes.

We implement robust security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard cloud security practices
• Data Backup: Regular backups with secure storage

While we strive to protect your information, no system is 100% secure. We continuously improve our security practices.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a readable format
• Opt-out: Unsubscribe from promotional communications
• Restrict Processing: Limit how we use your information

To exercise these rights, contact us at ayush.knit@gmail.com or through the app settings.

We take special care to protect children's privacy:

• Parental Consent: For users under 18, we require parental consent where legally required
• Limited Data Collection: We collect only necessary information for educational purposes
• No Advertising: We don't show targeted ads to minors
• Safe Environment: We maintain a safe, educational environment
• Clear Policies: Simple, age-appropriate privacy explanations

Parents can review, modify, or delete their child's information by contacting us.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Improve our AI models and educational content

Retention periods:

• Account Information: Until account deletion + 30 days
• Learning Data: 3 years for AI improvement (anonymized after 1 year)
• Support Communications: 2 years
• Usage Analytics: 1 year (anonymized)

You can request earlier deletion of your data at any time.

Your information may be processed and stored in countries other than India:

• We use trusted cloud providers with global infrastructure
• All transfers comply with applicable data protection laws
• We ensure adequate protection through contractual safeguards
• Data is always encrypted during transfer

If you're concerned about international transfers, please contact us for more information about our data handling practices.

We may update this Privacy Policy from time to time:

• Material Changes: We'll notify you via email or app notification
• Minor Updates: Posted on this page with updated date
• Continued Use: Using the app after changes means you accept the updated policy
• Historical Versions: Previous versions available upon request

We encourage you to review this policy periodically to stay informed about how we protect your information.

Our app requests camera permission for the following purposes:

• Taking photos of homework problems for AI-powered solutions
• Scanning educational materials and textbooks
• Capturing mathematical equations for step-by-step solutions

We do not:

• Store images on our servers without your consent
• Share your photos with third parties
• Use images for purposes other than educational assistance

You can revoke camera permissions at any time through your device settings.

Our app offers an optional voice input feature to ask questions by speaking:

• Voice recordings are sent to third-party speech recognition services to convert your speech to text
• Recordings are processed in real-time and not permanently stored
• Used only for converting your questions to text for AI tutoring
• This feature is completely optional - you can use text input instead

You can disable voice input anytime through your device settings by revoking microphone permissions.